Privacy Policy

Last Updated: April 21, 2026

This page explains how Empowered Pelvic Health & Wellness ("we," "us," or "our") collects, uses, and disseminates information you provide through empoweredphw.com, including its subdomains, as well as through our social media pages on Facebook® and Instagram®.

If you have any questions, contact us at [email protected]. By accessing or using this site, you acknowledge and agree to the terms of this Privacy Policy.

1. Collection of Your Personal Information

Unless we expressly note otherwise, we do not collect personally identifiable information from users of our site. When you visit, some information is automatically collected, such as:

• IP address and general geographic location (Country/City).
• Browser type and operating system.
• Access times and referring website addresses.

We use this information to troubleshoot technical issues and improve site functionality. The use of our website does not require registration or submission of personal data.

2. Cookies and Tracking Technologies

A cookie is a data text file sent from a website to your browser to identify the user and improve the site experience.

We use Google Analytics to analyze website traffic and interactions. These third-party tools may use cookies to capture behavioral metrics to help us optimize our services. While we do not personally set cookies to track you, these platforms may do so on our behalf. No Protected Health Information (PHI) is shared with these platforms. To learn more, visit the Google privacy policy.

Our Contact page embeds a Google Map. When the page loads, Google may receive your IP address, browser and device information, and the page you are visiting, and may set cookies on your device. This data is collected and processed by Google under its own terms; we do not receive, access, or control it. See Google's Privacy Policy.

You have the right to:

• Request access to the information we have collected.
• Request the deletion of your information.
• Opt out of tracking by using the Google Analytics Opt-out Browser Add-on or adjusting your browser settings.

3. International Privacy Laws and GDPR

Our services are intended for residents of the United States. We do not intentionally track or monitor individuals located in the European Union.

If you are visiting from outside the United States, please be aware that you are sending information to the United States. EU residents have special rights under the GDPR:

• Right to Access/Rectification: You may request a copy of your data or corrections to inaccurate data.
• Right to Erasure: You may request that we delete your personal data.
• Right to Portability: You have the right to receive your data in a structured, machine-readable format.
• Right to Object: You may object to the processing of your data.

To exercise these rights, contact us at [email protected].

4. Data Retention

We only retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, unless required by law. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements for a period of 10 years.

5. Our Policy With Minors

Our site and social media accounts are not intended for individuals under the age of 18. We do not knowingly collect or maintain information from anyone under 18. If we discover we have received such information in violation of this policy, we will delete it immediately.

6. Use and Disclosure of Information

We do not sell, rent, or lease your personally identifiable information to third parties. We may use or disclose information in the following ways:

• Service Improvement: To understand usage patterns for enhancing the user experience and improving website traffic.
• Legal Compliance: To comply with the law, cooperate with investigations, or protect our legal rights.
• Aggregated Data: Non-personally identifiable information (usage patterns, browser types) may be shared with third-party partners for business analysis.

7. Health Information and Communications

Empowered Pelvic Health & Wellness is a licensed occupational therapy practice in Massachusetts. If you contact us by phone, email, text, or social media, you may share personal or health-related information in the course of that communication.

Please note: email, text messaging, and social media are not secure methods of communication and may be intercepted or accessed by third parties. We recommend you do not share detailed health information through these channels.

Any information you share with us is handled in accordance with applicable law, including HIPAA where it applies, Massachusetts privacy and data security laws (including 201 CMR 17.00), and our professional obligations as a licensed healthcare provider. We do not sell health information, and we do not share it with third parties except: (a) with your authorization; (b) as necessary to provide the services you have requested; (c) to our professional advisors under confidentiality obligations; or (d) as required or permitted by law, including mandated reporting obligations.

For questions about our privacy practices, contact us at [email protected].

8. Limitations and Security

We take reasonable measures to protect your data. However, by using the site, you agree that we are not responsible for:

• Any disclosure of your personal information made by you to a third party through the site.
• Any disclosure of your personal information obtained illegally from us (e.g., via a data breach).
• Any accidental disclosure of your personal information made by us.

9. Policy Changes

We may modify this Privacy Policy at any time. Any modifications will be effective immediately upon posting. Your continued use of the site following any changes indicates your acceptance of the revised terms.

10. Contact Information

Empowered Pelvic Health & Wellness — [email protected] or through the contact information on the Contact page.